Questions about a briefing, a billing issue, or information we hold about you — this reaches us directly.
Lost your access code? Email support@blackbox.fyi with the address you used at checkout and roughly when you purchased. We handle these case-by-case — there's no automatic recovery, but we'll do what we can.
We aim to reply within one business day. For data protection requests, including access to or deletion of information held about you, use this form or write to support@blackbox.fyi. We respond within 30 days.